Step 1
You call
We pick up and ask a few questions: what do you see, what do you hear, how long has it been going on.
Maintenance & Service
Care for your wellness.
Beyond installation.
From an annual service to help with a fault. We know your spa or sauna and are here to help, with one familiar point of contact.
SUNSPA ’T GOOI Wellness at home.Service in our own hands
From annual service to a fault: we come out ourselves.
Maintenance, repairs and water treatment by our own team, including spas bought elsewhere. Choose a subscription or a one-off annual service.
We log every spa we install: serial number, water reading, a photo of the foundation. Call us later, and we already know your spa.
Maintenance plans
What does a maintenance plan for your spa cost?
Wellness Select is € 32.50 a month, Prime € 59.95 and Elite € 99.95. At the start you pay a one-off € 365 for the first service, and after that only the monthly rate. You can cancel each year.
€ 32.50 / month · 1× a year service
Select
For owners who handle the small tasks themselves and leave only the annual service to us. 1× a year full service · 1× filter set a year included · No call-out fees on faults.
Request Select € 59.95 / month · 2× a year servicePrime
For owners who use their spa every week and would rather not keep a maintenance calendar for it. 2× a year full service · 1× filter set a year included · Annual UV-lamp replacement · No call-out fees on faults.
Request Prime € 99.95 / month · 2× a year serviceElite
Everything taken off your hands, even when something breaks. 2× a year full service · Filter set at every service (2× a year) · Annual UV-lamp replacement · On faults: no call-out fees, no labour costs, no high parts costs.
Request EliteWhat is included
The three plans side by side.
Item by item, you see what is in each plan. What is not included is listed too.
| Included | Wellness Select | Wellness Prime | Wellness Elite |
|---|---|---|---|
| Service visits per year | 1 | 2 | 2 |
| Filter set included | 1× a year | 1× a year | At every visit |
| UV lamp replaced annually | No | Yes | Yes |
| Call-out fees on faults | € 0 | € 0 | € 0 |
| Labour on faults | Billed | Billed | Included |
| Replacement parts | Billed | Billed | No high costs |
| Monthly price | € 32.50 | € 59.95 | € 99.95 |
Complete pumps and new shells are excluded even from Elite. You receive a quote before these replacements.
What you do yourself between visits: the questions on maintenance and water
In short
What is set.
First service
€ 365 one-off · At the start of every plan; after that the monthly rate applies
Term
Cancel yearly · No multi-year commitment; you can cancel each year
Service area
Nationwide · From ’s-Graveland, no regional limits
Installation & service
In our own hands · Sunspa ’t Gooi itself, no subcontractors
Repairs & faults
This is how we solve a fault.
For your spa and for your sauna you call 085 070 41 71. Before anything is replaced, you have a written quote in hand.
Step 2
We make the diagnosis
Sometimes a setting or a reset is all it takes. If not, we come out to run diagnostics and take measurements.
Step 3
A written quote
Labour, parts and lead time, in black and white. We only start once you have agreed.
Step 4
The repair
Carried out by the engineer who knows your installation. If the fault is covered by warranty, we sort that out with the manufacturer.
With a Wellness plan you pay no call-out fees on faults. With Elite the labour is included too.
For your sauna too
Sauna maintenance: lighter work, the same engineers.
For saunas, we maintain heaters and controls, including the Harvia in Zaandam and HUUM Hive Mini in Deil aan de Linge. Faults are diagnosed, quoted and repaired by our own team.
Water treatment
Clear water starts with measuring, not with more chlorine.
On the first service visit we take a baseline reading; those values go into your water file, along with what we measure and adjust at every visit. We match the treatment to that: proven chlorine and pH products, supplemented with AquaFinesse, which tackles the biofilm in the pipes. Less biofilm means less chlorine is needed.
If you call later about cloudy water, we pull that file up.
If your spa has a UV-C unit, the annual lamp replacement is included in Wellness Prime and Elite. We supply the filters and water chemicals ourselves, matched to your spa.
One-off annual service
Maintenance also works without a plan.
A one-off annual service includes draining, filter cleaning, flushing jets and a technical check. We confirm the price upfront and discuss extra work first.
Accessories & chemistry
Filters and chemicals, no webshop.
You call or drop by in ’s-Graveland, and we find the right part for your spa or sauna. We supply original filters, per brand and per model.
The Friss outdoor showers have their own page, with all the colour schemes and accessories.
Delivery & installation
From the lorry to ready to use.
Foundation check, electrical coordination, a crane where access is tight, and a water test once it is filled. We handle the whole project around the placement, with one quote up front.
From a Google review
A swim spa that has stood there for years can still move forward.
“Sunspa het Gooi arranged everything from start to finish so that our somewhat older swim spa is now fitted with an energy-saving water pump. Personal attention and expert advice from Carlo and Max.”
Tim S, on Google (translated from Dutch), about his swim spa.
Call or drop by
A good conversation often starts with a quick call.
Call Carlo or Max to discuss the right maintenance plan, or visit us in ’s-Graveland.